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Sending Messages.

Send your first message

Type a message and press the arrow and it will go to everyone in a group chat channel.

Write message

Send images, documents or take a picture

You can attach images, files to your message or take a picture on your phone using the + button to the left of the message field (in the web app, it's the paperclip). Have a shop drawing you need to get out quickly to a subcontractor? If you attach it as a document, it will be available as a link that can even by opened by someone using FieldChat with text messaging.

Mentioning specific users

If you want to notify specific people, you can use the @ key to mention them by their user name. A list of available users in the channel will appear.

user-picker-1

When you mention users, only they will get a text message or app notification.

Scheduling messages

If you are an account, project or channel administrator, you can schedule messages to be sent in the future by clicking on the clock icon inside the text box. This can be useful if you have a reminder or question that you want to send to a team or specific individuals, when the next work day starts. Your can even schedule recurring messages, such as a weekly reminder to fill in timesheets. Once you have scheduled a message, the clock icon will turn blue, and you can access a list of all your pending schedule messages in the channel by tapping it. Regular users cannot schedule messages.

Scheduling messages

Starring messages

If you are an account, project or channel administrator, you can star important messages that you want every app user in the channel to see. The message will appear yellow in the message history, and a toaster notification will appear at the top of the screen that the user must acknowledge by clicking on the 'x' at right. Up to three starred messages at a time will be shown as toasters in a channel, with the most recent messages shown first. A texting user will not receive any extra notifications when a message is starred.

Starred messages

 

 

Need more help?

The best way to get help is to simply send us a message in the FieldChat Help channel. We monitor your help channel and will get back to you as soon as possible. You can also reach us by phone or email.